Artisan and Programs Manager

Reports to: Executive Director

Position Overview

Craft Lake City is hiring for an Artisan & Programs Manager. This position will lead Craft Lake City’s Artisan and Programs Department including: year-round and seasonal programming efforts, program communications, manage Programming Department Team (Programs Administrator, Programs Assistant, Programs Intern) and support key staff members as needed with the daily operations of the organization.

The applicant should be interested in the local maker movement, familiar with Craft Lake City’s programs and mission and love project management. This position requires strong leadership, project management and communications skills. Experience in nonprofit arts administration, programming and event management preferred.

This is a full-time contract position. The weekly time commitment is 45 hours, which begins immediately upon hiring. Weekly time commitments increase as needed, leading up to the Annual Craft Lake City LetterWest, DIY Festival and Holiday Market. The Artisan & Programs Manager is required to be on-site for the duration of LetterWest, the DIY Festival and the Holiday Market, so working long event hours in the heat (DIY Festival) and cold (LetterWest and Holiday Market) are factors applicants should consider when applying for this position.

Responsibilities

1. Programming:

1.1. Craft Workshops: 

• Oversee the curation of dozens of community-based craft workshops per year
• Verify timelines, budgets and agreements 
• Support Programs Administrator to execute craft workshops on-site
• Support the Programs Administrator in recruiting, hiring, training and paying instructors
• Assist the Programs Administrator in training, managing and scheduling a team of workshop assistants 

1.2. Business Academy: 

• Work with the Executive Director to design and execute professional development courses and opportunities for local creatives
• Collaborate with local experts, partners and established makers to develop curriculum and content
• Coordinate Business Academy classes virtually and/or in-person
• Work with Programs team to manage on-site classes

1.3. Metal Frames: 

• Curate and coordinate outdoor exhibitions (Celebration of the Hand and Local Voices)
• Collaborate with Programs Administrator to meet program goals and deadlines
• Manage project partnerships, timelines, installation and agreements
• Collaborate with artists, sponsors, partners and representatives from local organizations
• Collaborate with Programs Administrator to coordinate exhibition walks and discussions, virtually or in-person

1.3. Youth Entrepreneur Program:

• Collaborate with Programs Administrator on curation and execution of afterschool YAE programming
• Recruit, hire train and pay artisan instructors
• Maintain and grow  relationships program partners 

2. Events:

2.1. Annual DIY Festival and Holiday Market

• Manage exhibitor applications
• Lead recruitment and outreach efforts all categories
• Oversee jurying process for all applicants
• Plan, promote and execute Application Assistance Days 
• Manage participant profiles on the CLC website
• Manage exhibitor placement including special placement, drop outs, replacements and load-in/load-out planning—before, during and after event
• Prepare materials needed for the events such as maps, exhibitor materials, signage needs, badges etc.
• Assist CLC team with setup and breakdown for the DIY Festival, including equipment, signage and artisan load-in process
• Train and support on-site Zone Managers, Workshop Assistants, Volunteers and other teamsters on-site 
• Serve as on-site Exhibitor Manager and provide excellent customer service to all participating artisans, troubleshooting problems and elevating major issues when needed
• Collaborate with the programs team on elements of Craft Lake City’s Unity Initiative, including Application Fee Support, Application Assistance Days, Scholarship & Mentor Program, Sponsored Entrepreneur Program, Sponsored Families Program
• Commit to working the 18th Annual DIY Festival Presented By Harmons (Aug 7-9, 2026) and the Eighth Annual Holiday Market (Dec.4-5, 2026)

2.2. Annual LetterWest

• Manage and coordinate the presenters and workshop instructors
  • Review presentations and evaluate needs for the day of event
  • Prepare workshop materials and supplies
• Prepare materials needed for the events such as maps, workshop materials, signage needs, badges etc
• Assist CLC team with setup and breakdown for LetterWest, including equipment, signage and artisan load-in process
• Commit to working the Annual LetterWest (April 10-11, 2026) 

3. Management:

• Manage Programming Department Team (Programs Administrator, Programs Assistant, Programs Intern) to successfully execute all programming projects and communications
• Report weekly to  the Executive Director setting deadlines and set expectations
• Update yearly budgets for all programs
• Support Operations Department in hiring as needed
• Management of program-related communications, including e-blasts, press releases, social strategy and posting, photo shotlists, etc.

4. Other Responsibilities:

• Work closely with the Craft Lake City Executive Director to identify programming goals and realize new programs
• Work with the Development Coordinator to provide data for grant applications and reports
• Work with the Operations Department to ensure programming on the organization’s website is current and up-to-date
• Work closely with Craft Lake City board members on various initiatives and present at board meetings as needed
• Support CLC team members with a variety of daily tasks and projects as needed

Qualifications

• Positive attitude & growth mindset
• Passionate about Utah’s creative community
• Project management skills, attention to detail
• Customer service experience
• Management experience 
• Programming or event experience strongly preferred
• Ability to professionally represent Craft Lake City
• Comfortable building relationships with artisans, sponsors, partners and stakeholders
• Ability to access email afterhours and on weekends and respond in a timely manner
• Knows how to spell “team player” without an “I” or “me”
• Flexible and willing to adapt to the various tasks and situations of a not-for-profit world
• Ability to bring your thoughts and ideas to the table in a constructive manner, and open to receiving constructive criticism on your own work
• Comfortable with technology and excited to learn and implement the latest technologies
• Proficient with Google Drive, Docs, Sheets, etc.
• Experience with Adobe Creative Suite, social media.
•  Wordpress and website management preferred

Requirements

• Attend required team meetings and trainings
• Able to commit to scheduled work hours in office
• Must be a self-starter, someone who can take the lead and can be counted on to complete tasks
• Must have your own laptop and cell phone
• Must have your own car to transport supplies to off-site events
• Must be comfortable lifting chairs, tables, and other supplies up to 20lbs